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  • Writer's pictureGabriel San Roman

Disney's Hotels Are Back in Business. A Union Fights for Workers Left Behind

Jane Parker felt overjoyed when she returned to the Disneyland Hotel last January to work for Disney Dining. The service helped tourists and locals secure restaurant reservations throughout the Disneyland Resort’s hotels, theme parks and Downtown Disney shopping center. Parker survived a health scare before being able to answer those calls again as a phone reservation agent, a job she’s held for the past 14 years.

Diagnosed with cancer, Parker underwent surgery, chemotherapy and radiation treatments before putting her condition in remission during a nearly yearlong medical leave.

Back on the job for a few weeks, she attended to the needs of callers before another health scare — this time a pandemic — quieted the lines for good.

Read more on my latest TimesOC feature:

Lead photo: Sam Howzit (aloha75) -, CC BY 2.0 <>, via Wikimedia Commons

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